Shipping policy

Shipping Information

At Kipfit.co, we strive to provide a seamless shopping experience for our customers in Singapore. Here’s everything you need to know about our shipping policies:

 

Shipping Destinations

We currently ship to Singapore only

 

Shipping Methods & Costs

We offer a variety of shipping methods to meet your needs:

 

Shipping Method: courier spx, seller's own vehicle, Lalamove (express)

 

1. Standard Shipping

 

Singapore: Free for orders over SGD 500, otherwise weight-based.

  • Below 5kg, $4.5
  • Below 10kg $6.5
  • Below 20kg $10.9
  • Below 30kg $15.5
  • Below 60kg $30
  • Above 60kg Flat $40

 

Order Processing

All orders are processed within 1 business day. Orders placed on weekends or public holidays will be processed on the next business day.

 

Delivery Times

Our estimated delivery times are as follows:

  • Standard Shipping: 1-2 business days (Monday to Saturday)

Please note that delivery times may vary during peak periods or due to unforeseen circumstances.

 

Order Cut-Off Time:

  • Orders placed before 2:00 PM (SGT) will be processed on the same business day.
  • Orders placed after 2:00 PM will be processed on the next business day.

 

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s website.

 

Shipping Restrictions

Certain products may have shipping restrictions due to their size, weight, or regulations. If your order is affected, we will contact you with alternative solutions.

 

International Shipping

Currently, we do not offer international shipping. Currently, we ship to Singapore only. Stay tuned for updates as we expand our services.

 

Returns and Exchanges

For information about returns and exchanges, please visit our Returns & Refund policy page.

 

Contact Us

Any Questions? Please don’t hesitate to ask:

Business address: 42 Mactaggart Road #07-01 Singapore 368086

Business Email: info@kipfit.co

WhatsApp Business/Phone Number: +65 8840 7804

Our Hours:

9:00 A.M. - 1:00 P.M.
2:00 P.M. - 6:00 P.M.
Monday to Saturday (excluding Public Holidays)