Privacy Policy
Privacy Policy
At Kipfit.co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services. By using Kipfit.co, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
When you make a purchase, create an account, or contact us, we may collect personal information such as:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
Non-Personal Information
We also collect non-personal information to improve our services and enhance your shopping experience. This may include:
- IP address
- Browser type
- Operating system
- Browsing behavior on our site (e.g., pages visited, time spent on the site)
Cookies
We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us personalize your experience, remember your preferences, and analyze website traffic.
How We Use Your Information
Order Processing
We use your personal information to process and fulfill your orders, including shipping, billing, and providing customer support.
Communication
We may use your contact information to communicate with you about your orders, respond to inquiries, and send important updates about our services.
Marketing
With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.
Website Improvement
We use non-personal information to analyze website usage and improve the functionality and user experience of Kipfit.co.
How We Protect Your Information
Security Measures
We implement a variety of security measures to protect your personal information, including SSL encryption for data transmission, secure servers, and access controls.
Payment Security
We use reputable payment gateways that comply with PCI DSS standards to ensure your payment information is securely processed.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the services they provide.
Legal Requirements
We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transaction.
Your Rights and Choices
Access and Update Information
You have the right to access and update your personal information by logging into your Kipfit.co account or contacting our Customer Service team.
Opt-Out
You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Cookie Preferences
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Customer Service team:
- Email: support@kipfit.co
- Phone (Singapore): +65-8840-7804
- Phone (Malaysia): +60-102636520
- Thank you for choosing Kipfit.co. We value your trust and are committed to protecting your privacy.