Privacy Policy

Privacy Policy

 

At Kipfit.co, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and use our services. By using Kipfit.co, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information

When you make a purchase, create an account, or contact us, we may collect personal information such as:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information

Non-Personal Information

We also collect non-personal information to improve our services and enhance your shopping experience. This may include:

  • IP address
  • Browser type
  • Operating system
  • Browsing behavior on our site (e.g., pages visited, time spent on the site)

Cookies

We use cookies and similar technologies to collect information about your interactions with our website. Cookies help us personalize your experience, remember your preferences, and analyze website traffic.

How We Use Your Information

Order Processing

We use your personal information to process and fulfill your orders, including shipping, billing, and providing customer support.

Communication

We may use your contact information to communicate with you about your orders, respond to inquiries, and send important updates about our services.

Marketing

With your consent, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails.

Website Improvement

We use non-personal information to analyze website usage and improve the functionality and user experience of Kipfit.co.

How We Protect Your Information

Security Measures

We implement a variety of security measures to protect your personal information, including SSL encryption for data transmission, secure servers, and access controls.

Payment Security

We use reputable payment gateways that comply with PCI DSS standards to ensure your payment information is securely processed.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Sharing Your Information

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are obligated to protect your information and use it only for the services they provide.

Legal Requirements

We may disclose your personal information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or ensure the safety of our users.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner as part of the business transaction.

Your Rights and Choices

Access and Update Information

You have the right to access and update your personal information by logging into your Kipfit.co account or contacting our Customer Service team.

Opt-Out

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Cookie Preferences

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Customer Service team:

  • Email: support@kipfit.co
  • Phone (Singapore): +65-8840-7804
  • Phone (Malaysia): +60-102636520
  • Thank you for choosing Kipfit.co. We value your trust and are committed to protecting your privacy.