Shipping
Shipping Information
At Kipfit.co, we strive to provide a seamless shopping experience for our customers in Singapore and Malaysia. Here’s everything you need to know about our shipping policies:
Shipping Destinations
We currently ship to the following locations:
- Singapore
- Malaysia
Shipping Methods & Costs
We offer a variety of shipping methods to meet your needs:
-
Standard Shipping
- Singapore: Free for orders over SGD 100, otherwise SGD 5.
- Malaysia: Free for orders over MYR 300, otherwise MYR 15.
-
Express Shipping
- Singapore: SGD 10 for all orders.
- Malaysia: MYR 30 for all orders.
Delivery Times
Our estimated delivery times are as follows:
-
Singapore
- Standard Shipping: 3-5 business days
- Express Shipping: 1-2 business days
-
Malaysia
- Standard Shipping: 5-7 business days
- Express Shipping: 2-4 business days
Please note that delivery times may vary during peak periods or due to unforeseen circumstances.
Order Processing
All orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier’s website.
Shipping Restrictions
Certain products may have shipping restrictions due to their size, weight, or regulations. If your order is affected, we will contact you with alternative solutions.
International Shipping
Currently, we do not offer international shipping outside of Singapore and Malaysia. Stay tuned for updates as we expand our services.
Returns and Exchanges
For information about returns and exchanges, please visit our Returns & Exchanges page.
Contact Us
If you have any questions or need assistance with your order, please contact our customer service team at support@kipfit.co.